Privacy Policy | Dune Businessman

Last Updated: February 7, 2024

1. Introduction

Welcome to Dune Businessman ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy applies to all information collected through our website (dunebusinessman.com), and/or any related services, sales, marketing or events (we refer to them collectively in this privacy policy as the "Services").

This policy explains how we collect, use, disclose, and safeguard your information when you visit our website, including any other media form, media channel, mobile website, or mobile application related or connected thereto. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the "Last Updated" date of this Privacy Policy. Any changes or modifications will be effective immediately upon posting the updated Privacy Policy on the Site, and you waive the right to receive specific notice of each such change or modification.

If you have any questions or concerns about this privacy notice, or our practices with regards to your personal information, please contact us at info@dunebusinessman.com.

2. Information We Collect

We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and Services, when you participate in activities on the website (such as using our contact forms or AI FAQ) or otherwise when you contact us.

The personal information that we collect depends on the context of your interactions with us and the Services, the choices you make and the products and features you use. The personal information we collect may include the following:

Personal Information Provided by You: We collect names; phone numbers; email addresses; company names; services you are interested in; messages you send us; and other similar information you provide when filling out forms or communicating with us.
Information automatically collected: We automatically collect certain information when you visit, use or navigate the Services. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Services and other technical information. This information is primarily needed to maintain the security and operation of our Services, and for our internal analytics and reporting purposes.
Information collected through cookies and other tracking technologies: We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Policy (if applicable, otherwise, this section covers it).

3. How We Use Your Information

We use personal information collected via our Services for a variety of business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests, in order to enter into or perform a contract with you, with your consent, and/or for compliance with our legal obligations.

To provide, operate, and maintain our Services, including our website and business consultancy.
To improve, personalize, and expand our Services, tailoring them to user needs and preferences.
To understand and analyze how you use our Services to enhance user experience and service offerings.
To develop new products, services, features, and functionality relevant to business setup and operations in the UAE.
To communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the Service, and for marketing and promotional purposes (where permitted by law and with your consent where required). This includes responding to your inquiries and fulfilling your requests for information about company formation, visa services, etc.
To process your transactions and service requests, for example, when you engage Dune Businessman for company registration or PRO services.
To send you administrative information, such as changes to our terms, conditions, and policies.
For compliance purposes, including enforcing our Terms of Service, or other legal rights, or as may be required by applicable laws and regulations in the UAE or requested by any judicial process or governmental agency.
To detect, prevent, and address fraud, security breaches, or other technical issues.

4. Sharing Your Information

We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations. We may process or share your data that we hold based on the following legal basis:

Consent: We may process your data if you have given us specific consent to use your personal information for a specific purpose.
Legitimate Interests: We may process your data when it is reasonably necessary to achieve our legitimate business interests, such as providing and improving our services.
Performance of a Contract: Where we have entered into a contract with you for services (e.g., business setup), we may process your personal information to fulfill the terms of our contract.
Legal Obligations: We may disclose your information where we are legally required to do so in order to comply with applicable UAE law, governmental requests, a judicial proceeding, court order, or legal process.
Vital Interests: We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person and illegal activities, or as evidence in litigation in which we are involved.

More specifically, we may need to process your data or share your personal information in the following situations:

Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
Service Providers: We may share your information with third-party service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work. Examples include payment processing, data analysis, email delivery, hosting services, customer service, and marketing efforts. We ensure these third parties are bound by confidentiality obligations.
Government Authorities: When required for licensing, visa processing, or other regulatory submissions in the UAE, we may share your information with relevant government departments and free zone authorities.

5. Cookies and Similar Technologies

We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Cookies are small data files that are placed on your computer or mobile device when you visit a website. We use cookies to operate our website, for example, to remember your preferences, and to understand how visitors use our website. Our use of cookies includes:

Essential Cookies: Necessary for the website to function and cannot be switched off. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in, or filling in forms.
Performance and Analytics Cookies: Allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site.
Functionality Cookies: Enable the website to provide enhanced functionality and personalization.
Targeting/Advertising Cookies: May be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service. For more detailed information on the cookies we use and your choices regarding cookies, please refer to our Cookie Policy (if available) or contact us.

6. Data Retention

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law (such as tax, accounting, company law, or other legal requirements in the UAE). For instance, company formation documents and client service records may be retained for several years as per legal mandates.

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

7. Your Privacy Rights

Depending on your location and applicable data protection laws (including those in the UAE), you may have certain rights regarding your personal information. These may include the right (i) to request access and obtain a copy of your personal information, (ii) to request rectification or erasure; (iii) to restrict the processing of your personal information; and (iv) if applicable, to data portability. In certain circumstances, you may also have the right to object to the processing of your personal information.

To make such a request, please use the contact details provided below. We will consider and act upon any request in accordance with applicable data protection laws. We may need to verify your identity before responding to your request.

If we are relying on your consent to process your personal information, you have the right to withdraw your consent at any time. Please note however that this will not affect the lawfulness of the processing before its withdrawal, nor will it affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent.

If you believe we are unlawfully processing your personal information, you also have the right to complain to your local data protection supervisory authority.

8. Third-Party Websites and Embeds

Our Service may contain links to other websites that are not operated by us (e.g., links to government portals, free zone authorities). If you click on a third party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services. This includes embedded content like the Google Form on our contact page, which is governed by Google's Privacy Policy, and any payment gateways, which will have their own privacy policies.

9. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse. Any information disclosed online is vulnerable to interception and misuse by unauthorized parties.

10. Policy for Children

We do not knowingly solicit information from or market to children under the age of 18 (or the relevant age of majority). If you become aware of any data we have collected from children under age 18, please contact us using the contact information provided below.

11. Updates to This Policy

We may update this privacy notice from time to time. The updated version will be indicated by an updated "Last Updated" date and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy notice, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this privacy notice frequently to be informed of how we are protecting your information.

12. Contact Us

If you have questions or comments about this notice, you may email us at info@dunebusinessman.com or by post to:

Dune Businessman
Al Khaznah - Markhan - Abu Dhabi